Frequently Asked Questions
Everything you need to know about your Club L London experience.
How can I track my order?
Once your order has been dispatched, you will receive an email containing your tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy?
We offer a 14-day return window from the date of delivery. Items must be unworn, unwashed, and have all original tags and hygiene seals intact to be eligible for a refund.
Do you offer international shipping?
Yes, Club L London ships globally. Shipping costs and delivery timeframes vary depending on your location and will be calculated at checkout.
How do I know which size to order?
We provide a comprehensive size guide on each product page. Our designs are tailored for a premium fit, so we recommend measuring yourself and comparing against our charts for the best results.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and buy-now-pay-later options such as Klarna and Afterpay, depending on your shipping region.
Can I amend or cancel my order after it has been placed?
To ensure fast delivery, we process orders almost immediately. Once an order is confirmed, we are generally unable to make changes or cancellations, but you can return the items once received.